Frequently Asked Questions
We're here to make your laundry experience as smooth as possible. Browse our frequently asked questions below to find quick answers and helpful information. If you don't see your question listed, feel free to reach out – we're always happy to help!
Laundromat FAQ
We are open 7:00AM - 9:00PM. Closed on Christmas Day & New Year's Day.
Yes, Our attendants make Top Laundry your top choice! They have the experience and commitment to serving our guests that really makes the difference. Whether you need help with the machines, helpful tips for great results or just a friendly smile our team is there to make your visit as pleasant as possible!
Our laundromat uses coins. We have several change machines and bill breaking machines so you can purchase the exact amount of tokens that you need.
We have an abundance of washers and dryers to suit your needs. We have a wide range of brand-new equipment including large machines so you can wash bulky items like comforters and pet beds or large amounts of laundry quickly and easily so you can get on with your busy day!
Wash and Fold Questions
You can drop off your clothes for us to wash and fold anytime between 7:00 a.m. - 9:00 p.m. We are always attended. If you want your clothes back the same day they must be dropped off by 10:00 a.m.
We use only premium brand products for our fluff and fold. Tide, Downey and Free & Clear.
Our drop off laundry service is only $1.65/lb. for next day service and $1.85 for same day.
*Clothes must be dropped off by 10 am for same day service.
Our minimum for fluff and fold is $20.
Generally, most orders are scheduled for the next day. You can, for an additional charge and if we have the time to do so, get same-day fluff and fold service.
Absolutely not!
Pickup and Delivery Questions
Our laundry pick up and delivery near Waterford is available Monday - Thursday from 9:00 a.m. to 12:00 p.m.
If you know that you would like regular laundry pickup service, you can sign up for weekly or biweekly service. This service will be $1.99 a pound. If you want one-time service or sporadic service without any commitment of future orders, it is $2.19 a pound.
Yes we require a $30.00 minimum.
- It's simple. Click on Schedule a Pickup
- Input your information
- Have your laundry ready for when the driver arrives
Your washed and folded clothes will be returned to you the day after we pick them up.
You must give us permission in your account to leave your clothes if you are not going to be home for the delivery. Tell us where to leave them. We don't want to be responsible if your clothes go missing so we need written permission to leave them.
Just let us know your preferences and we will get the job done.
There are no contracts so you can discontinue service at any time. We know, however, that you will stick with us because of our high-quality service.
We recommend putting your laundry in a laundry bag or a trash bag that cinches closed.
You can suspend your account until you return from your vacation. Just log into your account and put your service on hold until you return.
